When shopping at Zopello, please allow 3 to 5 business days for our team to process your order before shipment. This includes quality checks and careful packaging to ensure your items arrive in perfect condition.
Once shipped, delivery times generally range from 7 to 12 business days. The exact timeframe may be influenced by your location, customs processes, and any unforeseen delays caused by weather or transportation issues.
We collaborate with a network of reputable carriers to deliver your order safely. The shipping method is chosen based on the destination, package weight, and your chosen delivery option to ensure efficiency.
After your order leaves our facility, you’ll receive a tracking number and shipping confirmation. This allows you to follow your package in real-time through the carrier’s system or on our tracking page.
We proudly provide free worldwide shipping. However, please remember that your country’s customs office may apply duties, taxes, or additional charges, which are the customer’s responsibility.
While we serve many regions globally, there are some locations where delivery is currently unavailable due to logistic constraints or restrictions. If in doubt, contact us before placing an order for clarification.
Certain products may not be eligible for shipment to specific countries due to import laws. If your order is affected, we will inform you quickly and work to find an alternative.
For any shipping-related inquiries, our support team is happy to help.
For more information, please contact us:
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